I am experienced in remote working with multidisciplinary, cross cultural teams.

My four principles of remote working are:

• Trust – build your team, do what you say
• Over communicate – communicate often and keep aligned
• Feedback – work together to help each other do better
• Be human – take the time to listen, connect and forge deeper relationships

At Zalando, a hugely impressive business with a massive growth mindset, teams were structured with end to end responsibility which meant individuals took ownership of their projects.

Part of my tenure there was to look at how to integrate Product Design within a large number of engineering teams who had little or no experience of working with designers.

Some questions we had were:

• How do we build a scalable design system?
• How do we build a design community where designers are working on their own within a larger team?
• How do we measure the success of integrating design?
• How do we educate teams on the value of design

If these are topics you are interested in, I’d be happy to talk further with you, contact me.

Working within an agency requires the same skills as corporate work, however I have found these to be the most valuable…

• Be pragmatic about choices – keeping to budget and delivering on time
• Ability to communicate clearly – present with confidence and tell an engaging story
• Possess excellent soft skills – encouraging ego less collaboration in diverse teams – often with teams of multiple providers

I have helped deliver pitches, present and deliver solutions and run workshops on the behalf of agencies for clients such as Bentley, Crown Paints, Coventry Building Society, Triumph Motorcycles and Specsavers.

Do you have a pitch you need to win or deliver, contact me I will able to help.

One of the largest research projects I have been involved in is looking into the needs, experiences and emotions of disabled people in the UK (including parents of disabled children) as they interact with society and apply for Government benefits and services offered by local councils.

To do this hugely interesting project we adapted the excellent Jobs to Be Done framework. We uncovered global insights and audience specific insights. We were also able to prioritise topics and identify underserved needs, ideal areas for innovation.

If you’d like to learn more about how we did this let me know